Absolutely ridiculous, appalling service with staff not seeming bothered by unhappy and disappointed customers.More. What kind of price is a meal on an afternoon, Hotels near Alpaca Alpaca At Leven Valley, Hotels near (MME) Durham Tees Valley Airport, British Restaurants for Large Groups in Yarm, British Restaurants with Outdoor Seating in Yarm. When this was exchanged I queried the Guinness as it didn’t look or taste right. I've experienced bad service at the Keys 3 times now. This is the version of our website addressed to speakers of English in United Kingdom. Our restaurant can cater for bookings of all sizes. Not everyone drinks lager.More, Booked a table at 6pm, arrived and were left waiting at the door 30 minutes before someone even approached us, were then shown to a table and ordered 3 glasses of wine. Hi asowerby, The Keys Yarm would like to thank you for taking the time to write this great review! We are thrilled you enjoy our venue and we hope to see you again soon! Mouthwatering burgers, ox and chicken are among the dishes to be tried at Ketton Ox.. Are you sure you want to delete this question? So, settle in at The Cross Keys in If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Keys Nightclub - Yarm 67 High Street, Yarm, TS15 9BH OPEN - 0.01 miles away Club M - Yarm Green Lane Green Lane, Yarm, TS15 9PE OPEN - 1.43 miles away Tall Trees - Yarm 65-67 High Street Beaumont Street West Green At The Keys, we think upcycling is a great idea – especially when it comes to outdoor furniture. Can a vegetarian person get a good meal at this restaurant? Fuimos para el almuerzo y unas copas con un amigo. Friendly, helpful staff. The staff are always polite and very helpful. Found this odd as it is all table service it would be useful to know what is available. Best Dining in Yarm, Stockton-on-Tees: See 8,951 Tripadvisor traveler reviews of 39 Yarm restaurants and search by cuisine, price, location, and more. We appreciate how upsetting it is... A private message was sent regarding the review to the account that posted it. 76 likes. Will be back soon ! It wouldn’t be Valentine’s Day without cake and a glass of fizz, so I booked into The Keys at Yarm for a special afternoon tea treat. We appreciate how upsetting it is to see, but unfortunately, we can not control what people choose to post on the internet, regardless if it is true or not. Are you sure you want to delete this answer? I’m really sorry to hear you had a poor experience with us. Our seasonal menu offers the best classic British dishes. Had food and drinks tonight 👍 great service and hospitality provided by Jake . We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We appreciate how upsetting it is to see, but unfortunately, we can not control what people choose to post on the internet, regardless if it is true or not. You can always enjoy mouthwatering ribeye, prawns and fish & chips - a special offer of this bar. We all ordered our drinks and waited, and waited and waited some more. an eternity for desserts and in the end had to ask for them, and when they arrived my Creme brûlée was LIQUID. On arriving at our table we were asked what we wanted so I asked for a drinks menu only to be told they don’t have one. Rubbish, I have not been to the keys In a long time . 10K likes. Absolutely covid secure - felt very safe. This has led to severe staffing problems –...More, We were a table of 4,seated for drinks at 6.15 and by 7pm still had no drinks. Waited...an eternity for desserts and in the end had to ask for them, and when they arrived my Creme brûlée was LIQUID. Get menu, photos and location information for The Keys in Yarm, North Yorkshire. As our table wasn’t ready we were asked to sit at another table for a while. 65-67 High Street, Yarm, Stockton-on-Tees TS15 9BH England. Had to ask to re-order drinks, and for the table to be cleared. Very good hygiene practices in place Then ordered, a while before starters came, with mains not too long after. The Keys Yarm, Yarm: su Tripadvisor trovi 839 recensioni imparziali su The Keys Yarm, con punteggio 4 su 5 e al n.9 su 38 ristoranti a Yarm. We hope you understand. The Keys Yarm, Yarm: See 839 unbiased reviews of The Keys Yarm, rated 4 of 5 on Tripadvisor and ranked #9 of 38 restaurants in Yarm. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, thekeysyarm-manager, Marketing at The Keys Yarm, responded to this review, The Old Mill Luxury Serviced Accomodation. Got to say the service and staff are really good! Can a vegetarian person get a good meal at this restaurant? All the surrounding tables had the same problem and to finish it off the manager said not to allow any discount on the drinks as a good will gesture. On arriving at our table we were asked what we wanted so I asked for a drinks menu only to be told they don’t have one. Get menu, photos and location information for The Keys in Yarm, North Yorkshire. Went about two weeks ago. Found this odd as it is all table service it would be useful to know what is available. All the surrounding tables had the same problem and to finish it off the manager said not to allow any discount on the drinks as a good will gesture. And waited, and waited and waited some more. The Keys, as well as the wider hospitality industry, is currently under immense pressure due to the impact of government Covid-19 restrictions. Fully appreciate that it is difficult times at the moment, but we just felt that none of the staff were equipped to deal with the current situation. 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