Always double check that links and attachments open properly. Creating unguessable, hack-proof passwords is something all your staff should be encouraged to do. Here are 8 tips to craft a winning subject line: TIP: It’s also wise to test your subject lines, if you are able to track open rates. In a business setting, save email for things that are non-urgent, but mostly serious. Privacy Policy Here are 6 employee-offboarding best practices that can make all the difference for your business: 1. Start with eye-catching subject lines. Deploying a Digital Workspace? You might have the most beautiful, well-written employee newsletter on the face of the earth. The best practices in email marketing apply to company emails, too. Train your employees on email security. Be sure to include your program logo at the top or bottom of all your emails, and on all communications you send to employees. For example, send half your list with one subject line and the other half with another version. 4. Whatever the source, employees should take care with attachments even when the organization uses email scanning and malware blocking software. 1. Don’t open email attachments from unknown sources, and only open attachments from known sources after confirming the sender. Workers come and go for various reasons – retirement, new job opportunities elsewhere, family changes, layoff or termination for cause. Use templates to present a unified face to employees across different types of emails and communications. Start my free, unlimited access. Web links in email are also a risk, as they often connect to a web domain different from what they appear to represent. You should use a clean, mobile-ready format for your corporate email. Add multifactor authentication if possible. At no point must an employee open his or her personal email on the company’s network, except when the need is imminent. 7 Best Practices for Engaging Internal Emails. Attackers also use international character sets to create malicious domains that appear to be those of well-known brands. They can also advocate for deployment of 2FA in organizations that have yet to take it up on their own. One of the most important email security best practices for employees is to use strong passwords that are changed frequently and not reused across different systems. (not just 5 percent of your employees). Many email attacks rely on the ability to send and receive attachments that contain malicious executable code. You need to take a look at all the passwords and phrases people in your office use right now. 3. Employees who use 2FA for their private accounts will be better prepared to use 2FA in their work accounts. Don't know your Neptune from your Front Door? Any confidential information about the company must be authorized before same is sent out. Here are the top 18 “to dos” that many communication experts accept as best practices: The subject line will make or break your email campaign. Custom Design Employee Communications & Publications, Employees can de-stress and self-express through coloring, How to Create an Employee Newsletter that Gets Read, Perfecting the Art of Email for Workplace Communication, The Art & Science of Using Email to Power Your Wellness Program. In one survey, one in three email recipients said they decided whether to open an email based on subject line alone. Remember that many people will assess the relevance of an email by the subject line alone. Use standard fonts and formatting. However, employees can protect themselves by using 2FA wherever it is available. Scammers can fake caller ID information. I’m not exactly known for being Mr. This is a great way to hone your skills in creating communications that resonate with employees. 3. 1. It means that the employer's systems, no matter how well-protected, can be exposed by an exploit of a poorly-protected consumer website: Attackers know that trying a re-used password associated with a person's account on a breached system often will work to unlock other accounts. Foolproof Marketing Tips For Wellness Program Success, Why the ‘funny factor’ can make your wellness communications more effective, Why employee communication needs to be your top priority in the coming year, You Don’t Know Unless You Ask… Sage Advice for Employee Wellness Program, An Editorial Calendar Keeps Your Health, Wellness and Financial Messages Top of Mind, The One Area of Wellness to Concentrate On, Ideas to Make Employee Health Commmunication Exciting with Social Media, Use Seasons of the Year and Seasons of Life to Develop Content for Your Health Communications. Email content filters will do very little to stop inappropriate emails from one employee to another, or even from employees to the outside world. Corporate e-mail traffic is increasing by nearly 50% a year according to some estimates. Using a personal email address for business purposes can be seen as unprofessional by some, especially if you're discussing confidential matters. Employees can use this type of email security training to help identify problematic messages, and learn how to avoid clicking on the wrong links or opening the wrong attachments. 2) Include the right people and state why they are on the email. Dig into the benefits -- and drawbacks -- of the top tools and services to help enterprises manage their hybrid and multi-cloud ... A court has ruled that the security and intelligence services can no longer rely on ‘general warrants’ to authorise the hacking ... AstraZeneca’s global infrastructure services director Scott Hunter lifts the lid on the cloud and datacentre setup underpinning ... With remote working now normal, it is important to take proactive steps in managing credentials across platforms that can be ... All Rights Reserved, These practices have been developed and refined over the years to address the problems that arise when email is not used properly. Even with all of the electronic communication options available to “talk” with your audience, email can be as effective as ever for employee engagement, as long as you follow these 18 best practices. Phishing attacks are the straightforward concept for hackers to steal email profile data. However, the table stakes for email security best practices for employees have gotten much higher as email has become an increasingly rich application capable of carrying messages with hidden links to malicious web sites, code and attachments that may be vectors for more sophisticated attacks. Email Security: Best Practices for Employees November 12th, 2020 The Purple Guys (Tech) Security email , security Keeping your computer system safe from viruses and … Keep subject lines direct and to the point, and update the subject line of long, derailed threads. Make the employee newsletter content relatable. If best practices for managing remote employees break down at your organization, instead of taking years to drift apart, it may only take a few days for remote employees to feel neglected and disengaged. Email from a … In the past, email security best practices for employees could be summarized quickly: Don't trust email, because email is an unauthenticated, unreliable messaging service. Use powerful subject lines to streamline the time it takes for your team to process and find e … More importantly, such training can also be used to inform employees about the types of security tactics used in the organization. Cybercriminals can create email addresses and websites that look legitimate. Stu Sjouwerman Forbes Councils Member. 5. Some links may display a recognizable domain name like www.amazon.com but in fact direct the user to some different, malicious, domain. Hungry to learn more on how to effectively reach employees via email, check out these two articles: Facing a communication challenge, and want some advice? The email content brings the bacon home. 3. Locking down all accounts with 2FA is an important tactic to reduce the risk of email account takeovers. Decisions on enterprise solutions for email content filtering and strong authentication are almost always made in the C-suite, although employees can advocate for enterprise email security tools like Domain-based Message Authentication, Reporting and Conformance (DMARC) for email authentication. Word processing, spreadsheet and PDF files can carry malicious code too, so employees should be cautious when handling any type of attached file. 4. Users should be known from the domain’s nature, which they haven’t encountered before the current time. 20 Best Practices for Email Etiquette in the Workplace. But in this case, it’s email marketing best practices gold. Management. Therefore, this email security best practice 2018 recommends businesses to … Cookie Preferences Connect with me at whaan@hopehealth.com or 800-334-4094. I can help! Take phishing awareness training seriously. Wouldn’t it be great if you could guarantee your emails get opened, read, and acted upon by your audience? Receive timely articles & special offers delivered to your inbox. Download FREE Worksite Wellness White Papers and eBooks. Digital tools will play a ... What will keep CIOs busy this decade? Conquer Inbox Overload with these Email Management Best Practices Try Smartsheet For Free Sometimes email can seem like an incredibly productive tool that has enabled new ways of working and collaborating , and sometimes it can seem like a soul-crushing misuse of time, and the biggest barrier to productivity today’s workforce face. For example, use a standard ... 2. The most conscientious employees can help their organizations improve email security by demanding better infrastructural protection provided by implementation of strategies such as enterprise-wide multifactor authentication, DMARC, email scanning and filtering. Best Practices For Phishing Your Employees. There is no getting away from the fact that weak passwords are never going to protect your company from data theft or hacking. But in all seriousness, here are some email security practices you or human resources can train your employees to follow: Establish an email policy so employees know what to do and what not to do Ultimately, users should rely on their best judgment when responding to suspicious messages. The most effective antidote for phishing comes from best practices focused on what is both your greatest asset and threat -- your own people. Email Retention Policy Best Practice #1: Start With Regulatory Minimums. Employees who wish to level up their email security game on their own have some options, though the greatest responsibility -- and capability -- for improving email security rests with the employer. Any type of email security practices requires participation of employees, however. Check what AWS, Microsoft and Google call their myriad cloud services. Having the best email security features enabled and having products in place to prevent phishing is and should remain the first and most important email security best practice for employees. Disable the user’s email login; forward email to the user’s manager for as long as needed. By checking the sender email address against previous emails received from the same person, it is possible to detect inconsistencies. 1. The best way to improve security is to enforce policies and improve awareness of managers for when policies are being broken. Are your employees prepared for emergencies? Email Best Practices for New Employees Posted on September 11, 2019 September 24, 2019 by John Koshiol Whether you like it or not, your company’s email is a critical part of your business. Copyright 2000 - 2021, TechTarget TIP: After each email campaign, if you can, track open rates, click-thru rates, and … Thanks to the fact that email has been around for more than two decades, researchers have had plenty of time to study how people use and respond to email and have identified certain factors that influence its success (success meaning that people open the emails and do with it what the sender intended). If an attachment has an extension associated with an executable program, like .exe (executable program), .jar (Java application program) or .msi (Microsoft Installer), extra care should be taken before opening it. Among other email security best practices to introduce is the random checking of senders’ email addresses – especially when an email address belonging to a regular contact is unfamiliar. Few employees are able to drive corporate IT decisions like upgrading obsolete or deprecated versions of corporate email clients and servers. Add multifactor authentication if possible. Terminate VPN and Remote Desktop access. One tactic employees can use is to review the link contents by hovering the mouse pointer over the link to see if the actual link is different from the displayed link. This means that in the unlikely event that an email is intercepted, it won't be readable to the intercepting party without the private key. Take phishing awareness training seriously. When in doubt, employees should type the domains directly into their browsers, or just avoid using the link at all. Alternatively, you can carry out a termination of employment survey. Learn how to overcome such challenges and ... SASE and zero trust are hot infosec topics. 1) Use clear, specific subject lines. Today, I’ll be covering five practices often used by effective professionals and managers. Building a cloud IAM team with the necessary technical expertise and soft skills is key to securely managing IAM in complex cloud... Enterprise security best practices must account for changes in cloud landscapes. When combined with the Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) protocols, DMARC enables organizations to do a much better job of eliminating or reducing spam, phishing and other email threats, especially when coupled with DKIM and SPF. We recommend implementing the following email security best practices: Create a comprehensive cybersecurity plan. Creating strong passwords is rule number one in email security, yet surprisingly, many employees still use weak or repeat passwords. Don’t give up, keep tweaking until you find the tone, content and format that resonates the best with your audience. Malicious attachments may be sent directly by an attacker to target individuals, and many such attachments can be blocked by antimalware software that detects the malicious source. 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